Covid-19 Safety Protocols – June 2020

008 Villa Covid-19 Safety Protocols. Alert Level 3 - Effective 1st June 2020.

The following precautionary measures have been put in place to ensure the safety, comfort and wellbeing for our guests and staff:

Staff

  • Education on the Covid-19 virus, how it is transmitted, symptoms, personal hygiene
  • Training in the use of sanitation products, personal hygiene and the use of PPE
  • Shared public transport is not used when commuting to work
  • Social distancing practices will be in place during shifts

Access

  • Sanitation and temperature checks will be done for all persons entering the villa
  • Persons showing symptoms will not be permitted entry
  • Hand sanitizing stations are located at all entrances
  • Persons entering the villa are required to fill in a logbook
  • Luggage and deliveries will be disinfected prior to entering the villa

Arrival

  • The villa will be thoroughly sanitized and bedrooms sealed prior to arrival
  • Sanitation and temperature checks will be completed
  • A covid-19 form is to be completed
  • Complimentary face masks and hand sanitizer will be available for guests

Housekeeping

  • Ozone machines are used when servicing bedrooms
  • Alcohol based sanitizers are used for surface cleaning
  • Bedrooms are sealed after sanitation
  • Regular routine cleaning will be done in communal areas
  • PPE will be worn at all times during the servicing of the villa
  • Social distancing will be in place when servicing the villa
  • Linen and toweling is washed, dried and pressed at high temperatures
  • Guest laundry will be limited to items that can be washed and dried at high temperatures
  • Unnecessary tangibles have been removed from all areas

Food & Beverage

  • Food and beverage deliveries will be disinfected prior to entering the property
  • Food packaging will be left in place where possible
  • Prepared food will be offered in single plated portions
  • Staff will adhere to strict hygiene protocols during the preparation of food
  • Crockery and cutlery will be cleaned in a dishwasher set at a high temperature wash cycle

Other

  • No events, functions or visitors will be permitted