The following precautionary measures have been put in place to ensure the safety, comfort and wellbeing for our guests and staff:
Staff
- Education on the Covid-19 virus, how it is transmitted, symptoms, personal hygiene
- Training in the use of sanitation products, personal hygiene and the use of PPE
- Shared public transport is not used when commuting to work
- Social distancing practices will be in place during shifts
Access
- Sanitation and temperature checks will be done for all persons entering the villa
- Persons showing symptoms will not be permitted entry
- Hand sanitizing stations are located at all entrances
- Persons entering the villa are required to fill in a logbook
- Luggage and deliveries will be disinfected prior to entering the villa
Arrival
- The villa will be thoroughly sanitized and bedrooms sealed prior to arrival
- Sanitation and temperature checks will be completed
- A covid-19 form is to be completed
- Complimentary face masks and hand sanitizer will be available for guests
Housekeeping
- Ozone machines are used when servicing bedrooms
- Alcohol based sanitizers are used for surface cleaning
- Bedrooms are sealed after sanitation
- Regular routine cleaning will be done in communal areas
- PPE will be worn at all times during the servicing of the villa
- Social distancing will be in place when servicing the villa
- Linen and toweling is washed, dried and pressed at high temperatures
- Guest laundry will be limited to items that can be washed and dried at high temperatures
- Unnecessary tangibles have been removed from all areas
Food & Beverage
- Food and beverage deliveries will be disinfected prior to entering the property
- Food packaging will be left in place where possible
- Prepared food will be offered in single plated portions
- Staff will adhere to strict hygiene protocols during the preparation of food
- Crockery and cutlery will be cleaned in a dishwasher set at a high temperature wash cycle
Other
- No events, functions or visitors will be permitted